Fix “This Message Couldn’t Be Loaded” Error on Telegram Android App

If you’ve ever tried to view an old chat or media on Telegram for Android and seen the frustrating “This message couldn’t be loaded” error, you’re not alone. This guide explains why it happens and provides step-by-step fixes.

Why the Error Occurs
  • Deleted Messages: The sender removed the message before you viewed it.
  • Poor Internet Connection: Telegram can’t fetch the content over a weak or unstable network.
  • Server-Side Issues: Telegram’s CDN may be temporarily down or experiencing delays.
  • App Cache Corruption: Stored data conflicts can prevent media from loading.
Step-by-Step Fixes

1. Check Your Internet Connection

  1. Switch between Wi‑Fi and mobile data to see if one works better.
  2. Restart your router or toggle Airplane Mode on/off.
  3. Use a speed-test app to verify your network’s stability.

2. Clear Telegram Cache

  1. Open Telegram and tap the three-line menu (≡) in the top-left.
  2. Go to Settings > Data and Storage.
  3. Tap Storage Usage, then Clear Telegram Cache.
  4. Restart Telegram and try loading the message again.

3. Update or Reinstall Telegram

  1. Open the Google Play Store and search for Telegram.
  2. If an update is available, tap Update.
  3. If the issue persists, uninstall Telegram and reinstall it.

4. Retry After Some Time

Server-side problems often resolve in minutes or hours. Wait 10–15 minutes, then reopen the chat.

5. Use a VPN (If Regionally Restricted)

  1. Install a reputable VPN app from the Play Store.
  2. Connect to a nearby country where Telegram is fully accessible.
  3. Reopen Telegram and try loading the message again.
Note: If the message was deleted by the sender, no method can recover it. For media, ask the sender to resend.
Preventive Tips
  • Enable Auto-Download for important media in Settings > Data and Storage.
  • Regularly clear cache to avoid corruption.
  • Keep Telegram updated to benefit from the latest fixes.
Conclusion

By checking your connection, clearing cache, updating the app, or using a VPN, you can resolve most instances of the “This message couldn’t be loaded” error on Telegram Android. If the content was deleted, the sender’s cooperation is needed to view it again.

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